HC issues rules over returning customers’ money stuck in payment gateway

The High Court has issued a rule asking the authorities concerned to explain as to why their ‘inaction’ shall not be declared illegal in returning e-commerce customers’ money stuck in different mobile financial services and payment gateways.

A High Court division bench of Justice Md Mozibur Rahman Miah and Justice Md Kamrul Hossain Mollah passed the order after holding hearing on a writ filed in this regard on Monday.

Barrister Sabrina Zerin and Barrister M Abdul Qaium moved the plea before the court while Deputy Attorney General Nowroj Md Russel Chowdhury argued for the state.

Consumer rights group Conscious Consumers Society (CCS) filed the writ on October 21.

Officials concerned including Commerce Secretary, Bangladesh Bank Governor and Director of Ministry of Commerce’s WTO Cell were made
respondents at the writ.

Earlier, CCS had sent legal notices to the officials concerned and finally they filed the writ as their notices were not answered.